Data Deletion
Last updated: October, 2026
1. Disconnect a connected platform (Self-Service)
You can remove any connected platform yourself at any time, without contacting us:
- Log in to your Vision Code-B dashboard.
- Open the Connections page
- Click Disconnect next to Facebook, Instagram, YouTube, LinkedIn, Google Business Profile or Google Search Console
Once disconnected, the following will be deleted from our servers: the saved access and refresh tokens, the connection details, and any post and analytics data which has been saved from this platform. Published posts remain on this platform unless they are removed from the platform itself.
2. Delete your account and all data (By Email)
For the removal of your Vision Code-B account along with all information associated with the account, you should write an email to info@visioncodeb.com with the subject "Data Deletion Request" from the email associated with your account. Please provide:
- The email address registered on your Vision Code-B account
- Your name and business / website name
- Whether you want full account deletion or only specific data (for example, one platform’s data, posts, or analytics)
We may ask you to confirm your identity before processing the request, to make sure nobody else can delete your data.
3. What we delete
- Account information: your email address, hashed password, role and business association, and last-login details.
- Platform connections and tokens: encrypted access and refresh tokens and connection records for Facebook, Instagram, YouTube, LinkedIn, Google Business Profile and Google Search Console, including the stored page, channel, account or location identifiers.
- Content and history: posts, drafts, scheduled posts, blog content, publishing history and cached copies of posts from your connected platforms.
- Uploaded media: images and videos you uploaded for posts or blogs, including any copies still on our server.
- Analytics data: cached analytics and performance metrics (reach, impressions, views, likes, comments, clicks and similar) and Search Console data.
- Security data: password reset tokens, login attempt records and active single sign-on sessions linked to your account.
4. What we may keep
- The documents we must maintain by law, such as invoices and tax papers, up to the time period stipulated by the law.
- Fundamental security and error logging that does not include your password or token, which is maintained for a limited time and deleted.
- Overwriting database backups during the normal cycle for backup. The deleted information will not be restored for use.
5. Timeline
We confirm your request by email within 7 days and complete deletion within 30 days of verifying your identity. You will receive an email once it is done.
6. Facebook / Meta data deletion requests
In case you logged in or connected using Facebook or Instagram accounts, you have the option to request us to erase any information collected from Meta by referring to the email process outlined in section 2 and stating “Facebook” or “Instagram” in your email. We will then erase any Meta tokens, pages and Instagram account identifiers and cached Meta data associated with you.
7. Contact
Questions about deleting your data?
Contact Vision Art Infotech — info@visioncodeb.com — S G Highway, Ahmedabad-382 470, Gujarat, India.